FAQ
REGISTRATION PROCEDURE
Why is it worth registering?
Why is it worth registering?
On AGMoto it is not mandatory to register, however in order to ship your order we need your address so the site will ask you to enter your data, and you will be the one to choose whether to register or not.
By registering you will have several advantages.
- Quick purchase: you will not have to re-enter your data every time you want to buy something. ��� Permanent Cart: the Products you add to the cart during a visit will remain in subsequent visits until you decide to delete or purchase them.
- Order History: You can see all the purchases you have made, print an order summary and check its status.
- Address Book: You can add addresses that you can use to ship your purchases directly to a person you are giving a gift to or to an address other than your own.
Can I purchase even if I am not registered?
Can I purchase even if I am not registered?
Yes, registration is not mandatory. You can place orders without registering, entering all the data for shipping and payment each time.
DELIVERY METHODS
How much does shipping cost?
How much does shipping cost?
You always pay only 1 shipment, even if you order multiple products. The delivery costs all have an amount equal to ��� 12.80 VAT included. The amount is clearly highlighted in the final order summary.
Is the product available?
Is the product available?
Product availability is always indicated inside each product on our site, and will also be shown to you inside the cart.
How long does delivery take?
How long does delivery take?
The order will be processed within 24/48 working hours from receipt of the order.
How do I return defective goods?
How do I return defective goods?
Read the ���Terms of Sale��� to find out what you need to do.
Can I receive my order by priority or registered mail?
Can I receive my order by priority or registered mail?
No, because we only use tracked shipments and we have shipping agreements with the best national and international couriers, who come to collect the packages at our headquarters.
PAYMENTS
What payment methods are available?
What payment methods are available?
The available payment methods are as follows:
- Bank transfer
- PayPal
- Credit card
- Apple Pay
- Google Pay
- American Express
ORDERS AND REPORTS
This is my first time ordering, what should I do?
This is my first time ordering, what should I do?
After clicking on a product, you enter the Product Sheet. Here you will find the ���Add to Cart��� button: by clicking on the button, the product is added to your virtual Cart. After you have finished browsing the various categories of the online catalog and inserted all the desired products, you can go to your Cart, change the quantities of the products in your order, remove or add others and proceed with sending the order.
What is the procedure for placing an order?
What is the procedure for placing an order?
After defining all the desired products in the virtual Cart. To complete the order click on Buy and follow the wizard confirming each time, until the order confirmation screen. At the end of the procedure the system will send you a summary email of the order placed.
Can I cancel an order?
Can I cancel an order?
It is advisable to read the conditions of sale, you can cancel an order until it has been shipped, otherwise you can avail yourself of the right of withdrawal.
Can I change an order?
Can I change an order?
It is advisable to read the conditions of sale. It is possible to modify an order by telephone contact unless the order has already been processed.
How can I get a written receipt of my order?
How can I get a written receipt of my order?
Once you have submitted your order, you will see a confirmation page of the order. This page will serve as your receipt and we recommend that you print it directly from your computer. However, you will receive, immediately after the purchase, a notification email containing also the order number of the purchase made.
MISCELLANEOUS
How can I see what's in my "cart"?
How can I see what's in my "cart"?
With our system you will always have clearly visible what you want to buy in the cart box on the right. By clicking on the cart link, the detailed list of all the products you have decided to buy up to that point will immediately appear.
How can I change the contents of my ���cart���?
How can I change the contents of my ���cart���?
The shopping cart has some buttons to change the number of pieces for each product inserted, to delete products no longer desired or to empty it completely.
How do I quickly search for a product?
How do I quickly search for a product?
Using the internal search engine on the site or through the search system by brand-model-year. To activate the internal search engine, simply type the name of the desired product in the appropriate Box at the top of all pages of the site. To use the search system by brand-model-year, instead, you must enter the model of the motorcycle and click on "Search", after which all the products adjacent to the indicated motorcycle model will be visible.